Tag Archives: IM

The Google (and GIM and GMail)

Given the attention Google receives, including from techies, investors, and media-types, it is surprising to see how little attention and analysis there has been regarding Google’s integration of Google Talk (or GIM) with GMail.

In general, Google uses sophisticated models and data-mining techniques to deliver more relevant advertising to users. Increasingly, however, the company is microscoping those techniques down to a user-specific level. The bait to tie advertising to a specific user (e.g., me), rather than a general type of user (e.g., people who perform a search for “glass + composer + ‘tour dates'”), was/is GMail. To use the service, people log in and have a specific account. In its initial form, e-mails were scanned and relevant advertising provided.

But that crude method, which was and to some degree remains the standard method, only provides a one-dimensional (i.e., e-mail) information/revenue stream. Steadily, Google has increased the number of services/revenue streams that improve/adjust when a user is logged into what was his or her GMail account and is now more generally referred to as a Google account. These includes News.Google, Base.Google, Images.Google, Groups.Google, and (Search.)Google.

While the Google (nee GMail) account was, and remains, the bait for attracting users to create trackable/information-creating accounts, GIM’s incorporation into GMail–which is done adequately, although not impressively, well–is the hook that keeps users logged in, trackable, and able to be advertised to in a personal (rather than customizable or typed) manner. That’s because GIM requires you to be logged in constantly and because there are people who only access their e-mail account when checking for new messages (as opposed to running it continuously and being notified when there is e-mail). The combination of the two is a significant barrier to Google’s efforts to collect user-specific data, but a barrier that is overcome because of GIM’s always-logged-in character. Important to remember is that once a user remains logged in the other personalizable Google services are activated, thereby generating not just the GIM and GMail information/revenue streams, but also a number of others (e.g., News.Google). That one GIM/GMail door opens up many worlds of new information gathering and advertising potential.

In fact, GIM’s integration with GMail may be one of the most important new products/developments the company has rolled out, and yet it met with little discussion and fanfare from the tech and investment community.

Healthcare Investing E-zine

If you’re interested in the healthcare industry, either from a macro or investment perspective, consider signing up for the new Wall Street Winners e-zine.

The e-zine has two sections. The first is general investment advice and a general portfolio, written and maintained by Ivan Martchev, who also writes the blog At These Levels. The second section will carry over the healthcare portfolio and news updates (“Examining Room”) from the print version of WSW. This latter section will be written by David Dittman and me.

David and I have written the featured healthcare articles in WSW and managed parts of the healthcare-focused portfolio for several months. We hope that the transition is smooth, and it could pave the way for additional healthcare-related products, such as a free twice-a-month e-zine that examines emerging healthcare trends from an investor’s perspective.

Update: SFD’s comment made me aware of the fact that the URLs were incorrect. Sorry and thanks.